Contacts
Centralized customer and prospect information.
Gmail connection is optional and permission-based. You approve what Lumi sends.
18 messages matched to 11 contacts today.
4 conversations may need attention. 2 drafts are ready for your review.
The problem
For many businesses, relationship context is spread across email, spreadsheets, notes, calendars, messaging apps, an older CRM — and personal memory. Nothing is wrong with any one of those tools; the cost is the time spent stitching them together.
Scroll to watch scattered context settle into one organized record.
The platform
Seven connected modules — not seven disconnected tools. Each one writes to the same relationship record.
Centralized customer and prospect information.
Capture and organize potential customers.
Understand where opportunities currently stand.
Keep calls, emails, notes and interactions connected to the correct relationship.
Identify contacts that may require attention.
Connect Gmail and associate relevant conversations with CRM records.
An AI assistant that helps organize email activity, update records, identify follow-ups and draft responses.
Contact management
Identity, context and history live on the same profile: company, role, tags, lead source, pipeline stage, notes, custom fields, every logged interaction and the next follow-up.
Marisol Vega
Vega Interiors · Proposal
Identity
Context
Timeline
Pipeline
Name, reorder and filter your own stages. Drag records forward as the conversation progresses, and see counts per stage. The animation below shows how records move — it isn't a prediction of outcomes.
Elena Marsh
$4,200
Nomad Freight
$1,900
Halcyon Studio
$12,000
Dorian Ashby
$2,800
Kettle & Co.
$7,500
Bright Path
$9,300
Demo data. Lead → Contact → Qualified → Active → Closed → Nurture is one example flow; yours is configurable.
Select a step to see what happens and where you stay in control.
Step 1 of 5
You securely connect your Gmail account with OAuth. CRM LUMI never asks for or stores your Gmail password, and you can disconnect at any time.
Requested access is shown before you approve, and the connection status is visible on the Integrations page.
Pick a contact to see their record, recent activity, the email that came in, and what Lumi would propose. All names and messages below are fictional demo data.
Contacts
Vega Interiors
Re: Revised scope + timeline
Thanks for sending the outline. Could you adjust the timeline so installation starts the week of the 14th? Happy to sign once that's updated.
Buying-intent reply with a specific date request and no response yet.
Proposed: Log activity, keep stage at Proposal, prepare a reply for review.
Use cases
The system stays industry-neutral. You rename stages and fields to match how your business actually talks about its work.
Buyer
Elena Marsh
Wants a second showing this weekend.
Who it's for
Keep customers, prospects, notes and conversations organized without relying on spreadsheets or memory.
Create a centralized system for managing leads, contacts, activities and follow-ups as the team grows.
Create shared visibility into customer relationships, pipeline activity and team workflows.
Benefits
Keep relevant relationship information centralized instead of scattered across tools.
Automate repetitive organization where it's appropriate, and review the rest.
See contacts, pipeline stages, activities and follow-up status from one interface.
Bring relevant Gmail activity into the CRM and attach it to the right record.
Use Lumi to organize information and prepare actions for your review.
Configure the CRM around the way your business manages relationships.
Start free, connect Gmail when you're ready, and let Lumi handle the organizing while you stay in control of every action.